Responsible Gaming

Gambling should be a form of entertainment, not a way to earn money or solve financial problems. Always gamble responsibly, set limits, and never bet more than you can afford to lose. If gambling stops being fun, please seek help.

Age Verification

You must be at least 21 years old (the legal gambling age in the Philippines) or meet the minimum age required by your local jurisdiction, whichever is higher. Underage gambling is illegal and strictly prohibited. We reserve the right to request proof of age at any time and to suspend accounts that cannot verify eligibility.

Warning Signs of Problem Gambling

If you or someone you know exhibits any of the following signs, it may indicate a gambling problem:

• Chasing losses – returning to try to win back money you have lost
• Hiding or lying about gambling activity from family and friends
• Gambling with money intended for essential expenses (rent, bills, food)
• Neglecting work, school, or family responsibilities due to gambling
• Borrowing money or selling possessions to gamble
• Feeling anxious, irritable, or restless when trying to cut down or stop gambling
• Using gambling as a way to escape from stress, anxiety, or depression
• Increasing bet amounts to maintain the same level of excitement

Self-Help Tools

We encourage you to use the following responsible gaming tools to manage your gambling:

• Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit.
• Loss Limits: Set a maximum amount you are willing to lose over a given period.
• Reality Checks: Receive on-screen reminders about how long you have been playing.
• Self-Exclusion: Temporarily or permanently exclude yourself from the platform.
• Time-Outs: Take a short break from gambling for a set period (e.g., 24 hours, 7 days, 30 days).

You can access these tools in your account settings or by contacting customer support at any time.

Support Organizations

If you feel that gambling is becoming a problem for you or someone you care about, please reach out to a professional organization. Help is available 24/7 and is confidential.

• Philippines: PAGCOR Responsible Gaming Program – www.pagcor.ph
• United Kingdom: GamCare – www.gamcare.org.uk | GamStop – www.gamstop.co.uk
• Australia: Gambling Help Online – www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council – www.responsiblegambling.org
• United States: National Council on Problem Gambling – www.ncpgambling.org
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de
• Other Countries: Please contact your local responsible gambling authority or search for your national problem gambling helpline.

Seek Help Today

If you recognise any of the warning signs in yourself or a loved one, do not wait. Reach out to a support organisation today. Remember, gambling problems can be overcome with the right help and support. Your well-being is more important than any bet.